Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, phone number, and contact details
• Medical history and health information (with your consent)
• Payment information for billing purposes
• Profile information for doctors, clinics, and patients

Automatically Collected Information

When you use our website, we may automatically collect:

• IP address and location information
• Browser type and version
• Pages visited and time spent on our site
• Device information and operating system

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our healthcare services
• Processing appointments and consultations
• Managing user accounts and profiles
• Communicating with you about our services
• Improving our website and services
• Ensuring security and preventing fraud
• Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To provide services you've requested (e.g., sharing patient information with healthcare providers)
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers who assist our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security audits
• Access controls and authentication
• Employee training on data protection

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Medical records may be retained longer in accordance with healthcare regulations.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Restriction: Request limitation of data processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Some cookies are essential for website functionality.

8. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@localdoctors.net
• Address: Kolkata, West Bengal, India
• Phone: Contact us through our website

12. Consent

By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.