Terms of Service

Terms of Service for Local Doctors

Last Updated: December 17, 2025

Welcome to Local Doctors. These Terms of Service ("Terms") govern your use of our website, mobile application, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

1. Acceptance of Terms

By accessing and using Local Doctors, you accept and agree to be bound by the terms and provision of this agreement. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Description of Service

Local Doctors is a healthcare platform that connects patients with healthcare providers including doctors, clinics, and laboratories. Our services include:

  • Online appointment booking with healthcare providers
  • Video consultation services
  • Lab test booking and result management
  • Medical report storage and sharing
  • Healthcare provider directory and reviews

3. User Accounts and Registration

Account Creation

To use certain features of our Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

Eligibility

You must be at least 18 years old to create an account and use our services. Healthcare providers must provide valid credentials and licenses.

4. User Responsibilities

When using our Service, you agree to:

  • Use the Service only for lawful purposes
  • Not violate any applicable laws or regulations
  • Not interfere with or disrupt the Service
  • Not attempt to gain unauthorized access to our systems
  • Respect the privacy and rights of other users
  • Not upload harmful, offensive, or inappropriate content
  • Provide accurate information about your health and medical history

5. Healthcare Services and Disclaimers

Medical Advice

Local Doctors is a platform for connecting patients with healthcare providers. We do not provide medical advice, diagnosis, or treatment. All medical decisions should be made by qualified healthcare professionals.

Emergency Services

If you are experiencing a medical emergency, call emergency services immediately. Do not rely on our platform for emergency medical care.

No Warranty

We do not guarantee the accuracy, completeness, or usefulness of any information provided through our Service. Healthcare providers are solely responsible for the medical services they provide.

6. Payment Terms

Certain services on our platform may require payment. By making a payment, you agree to:

  • Pay all charges associated with your account
  • Provide accurate billing information
  • Authorize us to charge your payment method
  • Be responsible for any additional charges or fees

All payments are processed securely through our payment partners.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Local Doctors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as outlined in our Privacy Policy.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

10. Limitation of Liability

To the maximum extent permitted by law, Local Doctors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use of the Service
  • Any unauthorized access to or use of our servers
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, or similar harmful code
  • Any errors or omissions in any content

11. Indemnification

You agree to defend, indemnify, and hold harmless Local Doctors and its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses arising out of or relating to your use of the Service or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.

15. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: info@localdoctors.net
  • Address: Kolkata, West Bengal, India
  • Phone: Contact us through our website

16. Acknowledgment

By using Local Doctors, you acknowledge that you have read these Terms of Service and agree to be bound by them. If you do not agree to these terms, please discontinue use of our Service immediately.